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Mid LevelFull-timeRustAgile
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are seeking an Enterprise Command Center Business Analyst to join our team at MKS2 Technologies, LLC. This role involves serving as the primary point of contact for our customers, helping them overcome challenges in performance monitoring.
Key Responsibilities
- βManage customer expectations and handle escalations as they arise
- βCommunicate and report status, issues, risks, and roadblocks
- βLead a team in the fielding of IT systems, networks, hardware, and software
- βCreate schedules, deployment plans, and customer communications
- βSet performance expectations based on input from all team members
- βApply knowledge of life cycle and project management methodologies
- βIdentify activities required in the near, mid, and long-term phases of the program
- βPlan to ensure deployments can be performed on schedule and with available resources
Requirements
- β5+ years of experience in leading a team in the fielding of IT systems, networks, hardware, and software
- βExperience with the creation of schedules, deployment plans, customer communications, and setting performance expectations
- βWell versed in life cycle and project management methodologies including DevSecOps, Agile, Kanban
- βStrong customer relationship management/customer experience
- βAbility to identify all activities required in the near, mid, and long-term phases of the program
- βExperience in planning to ensure deployments can be performed on schedule and with available resources
- βHS diploma or GED and 13+ years of relevant professional experience or BA or BS degree in computer science, engineering, math, or equivalent discipline with 5+ years of relevant professional experience
