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ManagerFull-timeAWSAzureElasticsearchGitAI
Salary Range
$61,200 - $82,800 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a NOC / SRE Manager to lead NOC and SRE engineering teams in the EMEA region, ensuring operational excellence and platform reliability. This role focuses on proactive operations, system reliability, monitoring, and cross-team alignment.
Key Responsibilities
- →Provide hands-on operational and technical leadership for cloud platform and infrastructure services across the UK and EU.
- →Ensure reliable service delivery by maintaining high availability, system performance, and adherence to security and resiliency standards.
- →Lead, coach, and mentor NOC Engineers and Site Reliability Engineers within the EMEA region.
- →Act as the primary communication bridge between EMEA engineering teams and global engineering/SRE/operations partners.
- →Maintain and improve monitoring, alerting, and observability systems to ensure proactive detection of performance or reliability issues.
- →Serve as the first technical escalation point for operational issues within the NOC/SRE team.
- →Partner with global delivery teams to transition appropriate operational tasks into EMEA as part of follow-the-sun support.
Requirements
- ✓6–8 years of progressive experience in NOC, Cloud Operations, or SRE-adjacent environments.
- ✓Experience leading teams of 5–15 engineers in operational or infrastructure-focused roles.
- ✓Strong working knowledge of cloud platforms (Azure, AWS).
- ✓Familiarity with monitoring and observability technologies (e.g., CloudWatch, Azure Monitor, Prometheus, Grafana, Elasticsearch).
- ✓Excellent written and verbal communication skills.
- ✓High ownership mindset with proactive problem-solving skills.
