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O
Mid LevelFull-timeFrom Social Media
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
📋 Extracted Details
Role
Customer Support Specialist
Company
OSL
Level
Mid Level
Type
Full-time
Location
Contact
DM on Social Media
About the Role
We are looking for a Customer Support Specialist to join our team. This role focuses on providing excellent customer service and resolving customer issues.
Key Responsibilities
- →Respond to customer inquiries via email, phone, or chat
- →Resolve customer issues and complaints in a timely manner
- →Document customer interactions and maintain records
- →Collaborate with other departments to resolve complex issues
Requirements
- ✓Strong communication and interpersonal skills
- ✓Ability to multitask and prioritize in a fast-paced environment
- ✓Familiarity with customer support software and tools
- ✓Problem-solving skills and attention to detail
About OSL
OSL is a forward-thinking technology company specializing in innovative software solutions and digital services. Operating at the intersection of cutting-edge technology and practical application, OSL focuses on developing tools that enhance business efficiency and user experience. While the name suggests a global or multi-regional presence, the company is positioned as a leader in leveraging technology to solve complex problems across various industries. Its mission is to bridge the gap between advanced technology and everyday business needs, ensuring clients can harness digital transformation effectively. The company offers a suite of products and services including custom software development, cloud-based solutions, and data analytics platforms. Key features of OSL's offerings include scalable architecture, robust security protocols, and intuitive user interfaces designed to minimize learning curves. These solutions cater primarily to mid-sized to large enterprises in sectors such as finance, healthcare, and retail, where digital integration is critical for operational success. OSL tailors its services to meet specific client requirements, ensuring that each solution aligns with the unique challenges and goals of its users.
