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ManagerFull-timeAWS
Salary Range
$130,560 - $163,200 /year
About the Role
Plaid is looking for an experienced customer-facing professional to manage and grow client relationships with strategic customers in the Fintech segment. This role involves deepening relationships and fostering growth with long-term partners who drive significant revenue for Plaid.
Key Responsibilities
- →Own the overall relationship with your portfolio of customers in our fastest growing customer segment.
- →Build relationships with the C-Suite and Product teams to grow and retain revenue.
- →Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
- →Help customers integrate and launch on Plaid.
- →Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.
Requirements
- ✓6+ years of quota carrying software or technology account management experience
- ✓Demonstrated account management and sales experience.
- ✓Customer empathy and deep desire to see customers succeed.
- ✓Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
- ✓Interest in financial services and technical products; a high degree of intellectual curiosity.
- ✓Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
- ✓Ability to work with all types of people and build long-lasting relationships.
