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Mid LevelFull-timeRustGit
Salary Range
$72,250 - $97,750 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Our Inside Sales Representatives are the first point of contact for potential customers interested in our high-speed internet services, mobile services, and value-added services. This role involves building rapport with consumers, explaining how our services can benefit them, and guiding them through the sign-up process while providing exceptional customer service.
Key Responsibilities
- →Achieve sales quota by meeting or exceeding monthly sales goals through effective inbound sales techniques and proactive follow-ups.
- →Deliver exceptional service by providing a positive customer experience in every interaction.
- →Respond to inbound inquiries by promptly answering calls and live chats, providing clear information about products and services.
- →Place orders and schedule installations by assisting customers in selecting the right plans and coordinating service activations.
- →Update customer records by thoroughly documenting lead status and interaction notes in our CRM.
- →Follow up on leads by making outbound calls and sending emails to encourage sign-ups.
- →Maintain up-to-date product knowledge and continuously improve sales skills.
Requirements
- ✓At least 2 years of experience in inside sales or similar customer-facing role.
- ✓Demonstrated success in meeting or exceeding sales targets.
- ✓High school diploma or equivalent required.
- ✓Excellent interpersonal, verbal, and written communication skills.
- ✓Strong analytical and problem-solving abilities.
- ✓Ability to adapt communication style to different customers and situations.
- ✓Customer-centric attitude with a passion for delivering exceptional service.
- ✓High level of accountability and personal drive.
- ✓Tech-savvy with experience using CRMs and similar software.
- ✓Collaborative team player open to coaching and feedback.
