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Client Strategy & Operations Manager at Scale%20army%20careers
Scale%20army%20careersArgentina·9h ago
ManagerFull-timeRustGo
Salary Range
$81,600 - $110,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Client Strategy & Operations Manager to join Scale Army, a company that helps fast-growth founders scale headcount, revenue, and operational clarity. This role will operate at the intersection of operations, revenue, and client strategy, partnering with enterprise customers to drive successful outcomes.
Key Responsibilities
- →Own the operational success, revenue performance, profitability, retention, and LTV of your client portfolio.
- →Act as the primary operations partner for enterprise clients across the full engagement lifecycle.
- →Build trusted relationships with founders and executives by understanding their business models.
- →Identify operational risks and opportunities proactively and design solutions.
- →Partner on expansions, renewals, and additional scope opportunities.
- →Forecast revenue, margin, and retention across your portfolio.
- →Break down client go-to-market, operations, delivery, and organizational design.
- →Lead QBRs and strategic reviews with executive stakeholders.
- →Build and maintain forecasts, scorecards, and dashboards.
Requirements
- ✓4+ years of experience in roles such as Business Operations, Strategy & Operations, Consulting, GTM Strategy, Customer Strategy, or similar.
- ✓Experience in consulting or strategy-led environments, high-performing tech, SaaS, or growth-stage companies.
- ✓Strong business intuition, finance acumen, executive presence, and revenue accountability.
- ✓Ability to navigate ambiguity, escalations, and complex conversations with calm, structured thinking.
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