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SeniorFull-time
Salary Range
€2,100 - €3,200 /month
About the Role
We are looking for an IT Support Specialist to join our Collaboration Services team at SEB bank. This role involves providing advanced technical support across hardware, software, and collaboration tools to employees in the Baltic countries.
Key Responsibilities
- →Provide advanced technical support to SEB employees across hardware, software, and collaboration tools
- →Handle installations, moves, adds, and changes (IMAC) for workplaces and devices
- →Troubleshoot and resolve issues with computers, peripherals, and meeting room equipment
- →Manage configuration changes, warranty repairs, and maintenance for IT hardware and software
- →Support Microsoft 365 services and assist users with daily operational questions
- →Coordinate logistics for IT equipment, including packaging, transport, and utilization
Requirements
- ✓Solid experience in IT support, including hardware, software, and workplace technologies
- ✓Good knowledge of Microsoft 365 services (Teams, SharePoint, OneDrive, Outlook)
- ✓Hands-on experience with installation, configuration, and troubleshooting of computers, peripherals, and network equipment
- ✓Strong problem-solving skills and ability to work independently as well as in a team
- ✓Excellent communication skills and a customer-oriented mindset
- ✓Ability to manage multiple tasks, prioritize effectively, and follow established procedures
- ✓Good Lithuanian and English skills to confidently guide our colleagues through technical steps
Benefits
- ★A caring, supportive and respectful culture
- ★Extensive training and learning opportunities
- ★Attractive compensation and access to SEB staff banking with exclusive benefits
- ★Possibilities to reskill by shifting areas/departments and location
- ★Numerous opportunities to move internally - horizontally and vertically
