People ops and experience partner – maternity cover (15 months FTC) at Seccl

Bath or Edinburgh based – working hybrid with 2/3 days in the office. We travel to other office locations once a quarter to be together as a team for retros and quarterly planning work, and also now and again for business related work when required. ABOUT US Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well. We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years. We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money. Check out the Seccl website [Upgrade to PRO to see link] for the latest on our products and our mission [Upgrade to PRO to see link] to shape the future of investments. THE ROLE We’re looking for a People ops and experience partner to join our People team at Seccl on a maternity cover contract for around 15 months. We'd love for this maternity cover to start some time in April, but are flexible as aiming for a longer lead time to ensure our processes are covered. Reporting into our Head of people and working closely with our People adviser and the wider business, you’ll play a key role in strengthening our people operations as we scale. This is an exciting opportunity to take real ownership of the moments that matter across our people lifecycle; from onboarding and reward to systems, policies and engagement - helping us build the foundations for continued growth while keeping our culture at the heart of everything we do. Our People team is at the centre of shaping what it feels like to work at Seccl. We’re focused on creating a seamless, inclusive and high-trust people experience, supported by strong operational foundations and insight-driven decision making. As we continue to grow, this role will be instrumental in evolving our people processes, embedding scalable ways of working, and delivering key initiatives across engagement, performance, reward and compliance. If you’re passionate about combining people, process and culture to make a real impact, this is a fantastic time to join us. ON A TYPICAL DAY YOU WILL BE… - Owning the day-to-day delivery of people operations across the full people lifecycle, including payroll and benefits - Acting as a trusted point of contact for people queries, providing clear support on policies, systems and processes - Managing our people systems such as BambooHR, Culture Amp and PayFit, ensuring accurate data, smooth workflows and compliant records - Maintaining and evolving our people SharePoint hub making it a trusted and accessible resource for our people and leaders - Using people data and feedback to spot trends and deliver insight-driven improvements across onboarding, engagement and retention - Owning our monthly payroll and benefits, partnering closely with Finance and external providers to ensure everything runs smoothly - Owning the upkeep of people policies, templates and SMCR-related processes in partnership with our compliance team - Supporting the delivery of key people programmes such as performance review cycles, engagement surveys, wellbeing initiatives and hybrid ways of working THIS ROLE’S FOR YOU IF... - You have experience owning people operations across key moments in the people lifecycle - You are highly organised and enjoy bringing structure, consistency and pace to processes in a scaling environment - You are confident managing people systems and tools, ensuring accurate data, smooth workflows and a great user experience - You have a detail-oriented mindset and take pride in delivering compliant, high-quality operational foundations - You are a fellow process improvement geek, always looking for smarter, smoother ways of working ‘never settling’ - You are people-first in your approach, combining empathy and clear communication when supporting people and leader queries - You have a data-driven mindset, using people metrics and insights to spot trends and suggest meaningful improvements - You are comfortable working in a regulated environment and understand the importance of policies, confidentiality and compliance - You have experience working in a regulated environment, ideally within financial services, and are familiar with SMCR requirements – ideally Enhanced scope. - You enjoy improving people experience through engagement, onboarding, wellbeing and inclusive ways of working (experience delivering DE&I or listening initiatives is desirable) - You have experience and are comfortable owning elements of office operations and health & safety, helping create workplaces that are welcoming, safe and reflective of our culture THIS ROLE ISN’T FOR YOU IF... - You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression - You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet - You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen - You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty WHAT’S IN IT FOR YOU… We offer a generous mix of benefits for the things that really matter to our people, including: 💰 A salary between £45,000 and £55,000 – dependant on experience 🌴 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave 💙 Two volunteering days per year 🌎 Option to work abroad for up to six weeks a year 🌟 Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget ✅ 6% employer pension contribution, and life assurance 🏥 Private medical insurance with AXA Health 📖 £750 per person learning budget 🌻 Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace 🌱 Strong financial wellbeing focus including access to Octopus Money [Upgrade to PRO to see link] Octopus Share Incentive Plan and will writing offering via Octopus Legacy 🎁 Perkbox [Upgrade to PRO to see link] – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts OUR CULTURE We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation. Check out our Glassdoor [Upgrade to PRO to see link] page for the latest reviews or our LinkedIn [Upgrade to PRO to see link] for company updates and insights from the team. INTERVIEW PROCESS Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this: - First stage – 45 mins competencies-based interview with the current People ops and experience partner - Second stage – one hour technical interview or assessment with the Head of people - Final stage – 30 mins bar-raiser culture-based interview We'd love for this maternity cover to start some time in April, but are flexible as aiming for a longer lead time to ensure our processes are covered. ⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying. 🌈 Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you! #LI-EM1