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ManagerFull-timeRustMachine LearningGitAI
Salary Range
$58,752 - $79,488 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Customer Success Manager to join Sift’s team. This role focuses on helping customers adopt and maximize the value of Sift’s Digital Trust & Safety solutions.
Key Responsibilities
- →Understand customer business needs and address technical challenges
- →Demonstrate Sift’s value through strategic business reviews
- →Build and maintain expertise in Sift’s product offerings
- →Advocate for customers internally and drive value realization
- →Contribute to product documentation and best practices
Requirements
- ✓2+ years experience in Customer Success Management or similar role
- ✓Experience in fraud/payments ecosystem preferred
- ✓Track record of showing value through data-driven metrics
- ✓Strong customer-facing communication skills
- ✓Experience with SaaS products and APIs
- ✓Ability to work independently and make decisions with minimal supervision
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