Starlink Consumer Sales Operations Manager (Installer Network) at Spacex

About the Role

We are looking for a Consumer Sales Operations Manager to join SpaceX's Starlink team. This role focuses on managing relationships with authorized installers and driving strategic channel partnerships to expand Starlink's satellite internet services globally.

Key Responsibilities

• →Identify, assess, and establish partnerships with strategic authorized installers aligned with business needs
• →Successfully negotiate and close partnership deals between SpaceX and installation partners
• →Monitor and assess the service provided by partners and ensure compliance with company standards and customer expectations
• →Ensure partner readiness for nationwide coverage
• →Prepare and provide regular reports on customer concerns, weekly take rates, issues, and completed installations
• →Identify opportunities for improving installation processes and procedures to enhance efficiency and customer satisfaction
• →Provide comprehensive training and resources to partners for effective product installation
• →Collaborate with cross-functional teams including engineering, regulatory, business, and planning