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ManagerFull-timeRustAI
Salary Range
$115,600 - $156,400 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Client Success Manager to join Sully.ai, a healthcare AI company revolutionizing the industry. This role focuses on building strong client relationships and ensuring clients realize value through our AI solutions.
Key Responsibilities
- →Own the client relationship: build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs.
- →Lead outcomes: define success metrics, build adoption plans, and ensure our clients win
- →Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about
- →Playbook building: Build the playbook for how we consult and support our highest value accounts
- →Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients
Requirements
- ✓6+ years in client-facing roles serving C-suite / VPs / Directors, running high-stakes meetings and influencing outcomes.
- ✓Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned.
- ✓Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants, and client-facing finance roles
- ✓You operate like an owner and take extreme accountability.
- ✓You’re metrics-driven, prioritize relentlessly, and own results end-to-end.
- ✓Willingness to travel up to 20% for in-person client meetings and industry conferences
Free to sign up. Takes 30 seconds.
