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SeniorFull-time
Salary Range
$53,869 - $72,881 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Senior Manager, People Operations to join Clutch, Canada’s largest online used car retailer. This role will own and run core people operations processes that support our teams as we scale.
Key Responsibilities
- →Plan and execute company-wide performance review cycles
- →Own the employee relations framework and act as an escalation point for complex cases
- →Lead workplace investigations, ensuring fair and consistent outcomes
- →Develop, update, and operationalize HR policies and procedures
- →Analyze engagement, performance, and employee feedback data
- →Own the employee recognition program and drive improvements
- →Partner with Legal, People Operations, and business leaders
Requirements
- ✓7+ years of progressive HR experience with deep expertise in people operations and employee relations
- ✓Proven experience leading performance review cycles and handling investigations
- ✓Ability to operate at a senior level while remaining hands-on
- ✓Strong knowledge of employment standards and HR best practices
- ✓Clear, direct communicator with strong judgment and discretion
- ✓Ability to influence leaders without formal authority
- ✓CHRP designation preferred
Benefits
Comprehensive healthcare, dental, vision, prescriptions, life insurance, and dependent coverage, starting from day 1.
