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Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
We are looking for a Korean-English Customer Service Specialist to join Coupang Taiwan and help lead business expansion. This is a unique opportunity to participate in Coupang's growth in Taiwan and create a world where customers ask how they would live without Coupang.
Coupang is a leading e-commerce company based in South Korea, revolutionizing the online retail industry with its innovative approach to delivery and customer service. Founded in 2010 by Bom Kim, the company has rapidly grown to become one of the largest online marketplaces in its home country, known for its ultra-fast delivery system and extensive product selection. Leveraging technology and a vast logistics network, Coupang has transformed the way consumers shop online, setting new standards for convenience and efficiency in the e-commerce sector. Coupang offers a wide range of products, including electronics, fashion, home goods, groceries, and more, all available through its user-friendly platform at coupang.com. A key feature of Coupang’s service is its same-day delivery, often within an hour, powered by its proprietary logistics network, Coupang Express. The company targets a broad audience, from everyday consumers seeking convenience to businesses looking for reliable supply chain solutions. Its platform also integrates features like Coupang Pay, a digital wallet, and Coupang Play, an app store, enhancing the overall shopping experience. Coupang has achieved significant milestones, including its highly anticipated initial public offering on the New York Stock Exchange in 2021, solidifying its position as a global e-commerce leader. The company’s unique value proposition lies in its relentless focus on speed, reliability, and customer satisfaction, setting it apart from competitors. By continuously investing in technology and logistics, Coupang has built a reputation as a forward-thinking innovator in the retail industry, poised for further expansion both domestically and internationally.
View all jobs at Coupang →Visit website →Source: Greenhouse
Posted: 1/7/2026
Linqia
Market estimate for customer service specialist - night shift roles
$60K
Average Salary