Marketplace Operations Manager EMEA at Deel

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About the Role We are hiring a B2B Marketplace Operations Manager to serve as the operational architect for Deel’s transition to a curated B2B ecosystem. This role is at the center of our "one-marketplace" experience, ensuring app discovery, license management, service referral and software resale motions operate in one connected flow. You will lead the effort to turn marketplace activity into a high-impact revenue stream while ensuring a frictionless experience for Deel’s customers. Key Responsibilities Marketplace Operations - Own day-to-day operations of Deel’s app resale and marketplace infrastructure (web + in-platform). - Maintain accurate partner and app listings including positioning, pricing context, service model (managed vs. self-managed), and geographic coverage. - Ensure the marketplace operates as a trusted single source of truth for internal GTM teams and customers. App Resale Motion Enablement - Support execution of app resale motions across priority partners/vendors and categories. - Operationalize workflows for license provisioning, transfers, and renewal routing. - Help distinguish and operationalize managed vs. self-managed resale offerings in collaboration with Ops/GTM stakeholders. - Coordinate with Procurement and partner/vendor stakeholders as resale workflows evolve from manual to API-assisted operations. Quality, Curation & Partner Tier Governance - Apply and maintain a high bar for client-facing marketplace quality. - Prioritize differentiated B2B solutions over low-signal, non-strategic offerings. - Implement tiering and filtering logic so high-fit partners receive high-fit lead flow. - Own the continuous evaluation of partner relevance by segment, use case, and market demand. Lead Flow, Monetization, & Commercial Tracking - Manage lead distribution and track reciprocal value exchange from resale and marketplace partners. - Support governance of discounts, margin logic, and commercial terms visibility. - Track key monetization KPIs and partner performance with RevOps and Partnerships. - Own operational reporting on outbound referrals, conversion, and resale contribution. Internal Enablement & Cross-Functional Collaboration - Serve as the go-to resource for AEs, CSMs, and OBMs for partner and app referral routing and general inquiries. - Create clear internal guidance on partner and app selection, alternatives, and customer-fit use cases. - Surface field feedback to inform roadmap, partner prioritization, and marketplace UX improvements. - Collaborate with Product Partnerships and Partner Marketing on campaigns and bundles to build initial and sustained long-term adoption of the web and in-platform marketplaces. Requirements - 3–6 years in B2B marketplace, partner, ecosystem, GTM operations, or a related SaaS/tech role. - Experience supporting resale, licensing, procurement-adjacent workflows, or partner commercial programs. - Strong operational execution across data integrity, process design, and cross-functional coordination. - Solid understanding of B2B software categories (HRIS, ATS, security, finance, productivity, IT ops). - Ability to define and enforce quality/tiering standards in partner ecosystems. - Comfort with revenue-share / discount mechanics and performance tracking. - Strong communication and documentation skills for partner positioning and GTM enablement. - Bonus: experience with marketplace and app store operations. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.  Some things you’ll enjoy - Stock grant opportunities dependent on your role, employment status and location - Additional perks and benefits based on your employment status and country - The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com [Upgrade to PRO to see link] and other acquired company emails like @payspace.com [Upgrade to PRO to see link] and @paygroup.com [Upgrade to PRO to see link] You can view the most up-to-date job listings at Deel by visiting our careers page [Upgrade to PRO to see link] Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link [Upgrade to PRO to see link] and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at [Upgrade to PRO to see contact]. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy [Upgrade to PRO to see link] - For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby [Upgrade to PRO to see link] Covey [Upgrade to PRO to see link]