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ManagerFull-timeRustDockerCI/CD
Salary Range
$23,120 - $31,280 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Technical Account Manager to join Docker, where you will act as a strategic partner to our most critical customers, helping them maximize the value of Docker’s platform. This role involves bridging the gap between engineering and business outcomes, ensuring our customers succeed in transforming how they build and ship software.
Key Responsibilities
- →Drive product adoption aligned to customer objectives and serve as the trusted advisor for our customers.
- →Collaborate with the sales team to document the customers SDLC, software-related business goals, and challenges.
- →Conduct Executive Business Reviews to highlight the value that we provide to our customers and how we help our customers achieve their goals.
- →Facilitate communication between the customer and Docker's Support, Implementation, Product, and Engineering teams.
- →Stay up to date with Docker technologies and overall industry trends.
Requirements
- ✓Proven experience in customer-facing technical roles (e.g., TAM, Solutions Architect, DevOps Consultant).
- ✓Strong understanding of containerization, CI/CD, infrastructure-as-code, and developer tooling.
- ✓Skilled at identifying patterns and building system-level strategies beyond just fixing symptoms.
- ✓Comfortable navigating technical ambiguity and complex org structures with empathy and confidence.
- ✓Effective communicator who can engage both ICs and execs across customer and internal teams.
Benefits
- ★Freedom & flexibility; fit your work around your life
- ★Designated quarterly Whaleness Days plus end of year Whaleness break
- ★Home office setup; we want you comfortable while you work
- ★16 weeks of paid Parental leave
- ★Technology stipend equivalent to $100 net/month
- ★PTO plan that encourages you to take time to do the things you enjoy
- ★Training stipend for conferences, courses and classes
- ★Equity; we are a growing start-up and want all employees to have a share in the success of the company
- ★Docker Swag
- ★Medical benefits, retirement and holidays vary by country
- ★Remote-first culture, with offices in Seattle and Paris
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