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InternInternshipRustFigmaGitAI
Salary Range
CA$50,000 - CA$58,000 /year
About the Role
We are looking for a Customer Success Manager Intern to join our team at GeoComply, a high-growth tech unicorn specializing in geolocation, cybersecurity, and anti-fraud innovation. This role involves supporting accounts and clients within a fast-paced, high-tech B2B environment, focusing on customer adoption, retention, and stickiness.
Key Responsibilities
- →Learn from senior account directors, customer success managers, and customers, gaining exposure to the entire sales, onboarding, and lifecycle management process
- →Lead initiatives using low-code/automation tools to make processes more efficient, such as creating functional dashboards that identify pipeline and revenue opportunities
- →Understand our geolocation technology and translate it into business value for customers
- →Develop strong communication skills, both in public speaking and technical explanations
- →Coordinate between various teams, including solutions consultants, product teams, sales, accounting, finance, and release deployment
- →Gain exposure to major accounts by attending customer calls and supporting key business processes
- →Embrace stretch opportunities, including special, high-value projects outside the immediate scope of the role
Requirements
- ✓Pursuing or recently graduated from any post-secondary degree
- ✓Strong communication skills, able to explain complex terms simply to non-technical stakeholders
- ✓Technical aptitude, confident in picking up new tools quickly
- ✓Analytical skills, comfortable with data and able to turn raw information into business documents or dashboards
- ✓Adaptable, thriving in an ad-hoc environment and managing multiple projects simultaneously
- ✓Initiative, curious, a high achiever, and eager to absorb information about new systems quickly
- ✓Proficient in using AI and LLMs to solve real operational challenges
Benefits
- ★Mentorship by seasoned leaders who prioritize direct feedback and daily coaching
- ★Career exploration opportunities, with potential for growth within the company
- ★Executive access, interacting with senior leadership across the organization
- ★Autonomy to develop and implement your own solutions, with ownership of your projects
- ★summaryBullets":["Support accounts and clients in a fast-paced B2B environment
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