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SeniorFull-timeGit
Salary Range
$61,051 - $82,599 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
The Account Manager – BFSI will manage strategic client relationships within the banking, financial services and insurance sector, driving business growth through upsell/cross-sell opportunities and ensuring high levels of customer satisfaction and retention.
Key Responsibilities
- →Serve as main point of contact for designated BFSI accounts, building and maintaining strong relationships with C-level and senior stakeholders in banks, insurance companies, fin-techs and other financial institutions.
- →Develop and execute account plans aligned with annual targets, client goals and the company’s solution portfolio.
- →Identify and drive new business opportunities within existing accounts and pursue new accounts in the BFSI vertical.
- →Manage the full sales lifecycle from opportunity identification to contract closure.
- →Collaborate with pre-sales, delivery, service operations, finance and contract teams to ensure smooth implementation, billing and support for clients.
- →Monitor account health, report on performance, pipeline, risks and opportunities, and provide regular updates to senior sales leadership.
- →Understand market dynamics, competitor activity and BFSI industry trends to position solutions competitively.
- →Ensure high client satisfaction and retention by proactively managing escalations, service delivery issues and evolving client needs.
- →Maintain accurate data in CRM tools and ensure adherence to internal processes and standards.
- →Represent the company at client meetings, industry events and contribute to thought leadership in the BFSI space.
Requirements
- ✓Strong understanding of BFSI client challenges and IT/digital solutions (cloud, security, outsourcing).
- ✓Ability to operate at senior stakeholder levels.
- ✓Experience in managing strategic client relationships within the BFSI sector.
