Senior Event Sales Manager at Level99

WHO WE ARE Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick—just 1 to 4 minutes—and Players can do the same room over and over again, or they can move on to something new. Like a video game, Players earn rewards, climb the leaderboard, and make progress – each time a Player comes back, the game remembers where they left off.   Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, and King of Prussia, PA. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.  Level99 Disney Springs, FL - coming soon! OVERVIEW The Senior Event Sales Manager is a high-impact, revenue-driving leadership role responsible for accelerating event sales growth in the Disney Springs market. This individual will bring deep industry experience (8+ years), a proven book of business, strong DMC and hospitality relationships, and the ability to lead and elevate a sales team in a rapidly scaling environment. This role is both strategic and hands-on — driving personal revenue, mentoring team members, cultivating key partnerships, and positioning Level99 as a premier corporate and social events destination in Central Florida. RESPONSIBILITIES • Revenue & Business Developement • Drive significant personal event revenue through an established book of business and proactive outbound strategy • Leverage strong relationships with DMCs, corporate planners, hotel partners, and local event professionals • Develop and execute a comprehensive market penetration plan for Disney Springs and greater Orlando • Identify and secure large-scale buyouts, corporate programs, and multi-day activations • Maintain a robust pipeline with consistent pacing toward quarterly and annual revenue goals • Leadership & Team Development • Serve as a senior presence within the sales team, mentoring Event Sales Managers and Coordinators • Lead by example in outbound prospecting, follow-up cadence, and closing strategy • Support weekly pipeline reviews, forecasting accuracy, and sales pacing • Elevate sales professionalism, negotiation strategy, and high-value deal structuring • Partner closely with operations leadership to ensure seamless event execution • Market & Partnership Strategy • Maintain strong ties to DMCs, local hospitality networks, CVBs, and tourism partners • Represent Level99 at networking events, trade shows, and industry associations • Collaborate with hotel sales teams to generate room-night partnerships and referral programs • Position Level99 as a preferred experiential venue within the Disney Springs ecosystem • Strategic Growth • Provide insight on pricing strategy, packaging evolution, and competitive positioning • Analyze market trends and adapt outreach strategy accordingly • Contribute to scalable sales processes as Level99 expands nationally MUST-HAVE SKILLS • 8+ years of progressive experience in event sales, hospitality sales, or experiential venue sales • Proven track record of exceeding revenue targets • Established book of business within corporate, association, incentive, or social event markets • Strong relationships with DMCs, hotels, corporate planners, and local partners in Central Florida • Demonstrated ability to mentor or lead a sales team • Exceptional communication, negotiation, and closing skills • Highly organized with strong pipeline and forecasting discipline • Experience with CRM systems (TripleSeat or similar preferred) • Entrepreneurial mindset with comfort operating in a high-growth environment • Exceptional verbal, written, and interpersonal skills • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint • Experience with planning and project management • Flexibility to multi-task and handle conflicting deadlines • Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand • Must be able to work a flexible schedule based on business needs which may include days, nights, and weekends • Must be able to to travel for the construction process at new venues • Travel as necessary between venues to support overall team collaboration, leverage learnings and best operational practices, and drive the overall success of Level99 Events & Group Sales • A reliable car, current driver's license, and safe driving record are required • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence • Ability to train on-site in Greater Boston or Tysons Corner, VA OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE • Experience with TripleSeat or similar event management software • Knowledge of a second language, particularly Spanish, a plus While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job • Are just a little bit obsessive about getting the details right the first time • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.