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Mid LevelFull-timeGo
Salary Range
$51,000 - $69,000 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a highly motivated Customer Success Specialist to join Payoneer. This role focuses on enabling SMBs and professional businesses in the region to pay and get paid globally with Payoneer's solutions.
Key Responsibilities
- →Manage and grow a large pool of existing client relationships, building long-term partnerships
- →Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell
- →Perform outbound outreach, including cold calls, to identify opportunities and drive commercial outcomes
- →Design and execute multi-channel strategies to reach large customer segments
- →Own and manage the growth pipeline, from proactive outreach to deal execution
- →Build and execute growth plans cross-functionally to improve the end-to-end customer experience
- →Maintain accurate customer information in CRM
- →Lead educational initiatives, including webinars and workshops
- →Represent the company externally at events and industry forums
Requirements
- ✓Fluent in English + Arabic. Advanced level of French is a plus
- ✓3+ years of account management, sales, business development, or relevant experience
- ✓Expertise in developing business cases, financial analyses, and modeling
- ✓Data-oriented with strong analytical and business reasoning skills
- ✓Project management skills
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