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Mid LevelFull-timeAI
Salary Range
$46,963 - $63,537 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
Twilio is looking for a Sales Support Specialist to join the Strategic Sales team. This role will focus on supporting Account Executives with operational aspects throughout the sales cycle, acting as a key liaison between different functions within the organization.
Key Responsibilities
- →Build out Pricing and Deal workflows
- →Prepare Pricing and Deal Structure, using internal pricing tools
- →Create, amend, and execute Order Forms, engaging with client stakeholders
- →Create quotes using CPQ workflows
- →Serve as an Internal Liaison for creating and submitting requests and following up through resolution
- →Work with internal stakeholders to ensure smooth sales processes
- →Provide customer support by preparing for sales meetings and conducting background account research
- →Support team success by creating and maintaining team-level trackers
Requirements
- ✓2+ years of sales operations, Deal Desk, or customer success/account management experience
- ✓Proficiency with Google Sheets and Excel
- ✓Experience working within Salesforce CRM
- ✓Results-driven, detail-oriented, and collaborative individual
- ✓Basic understanding of enterprise-level business operations
- ✓Ability to advocate for customers internally
- ✓Extreme attention to detail in written and verbal communications
- ✓Extremely organized with above-average proficiency in spreadsheets, documents, and presentations
- ✓Ability to prioritize and multitask
- ✓Knowledge in CPaaS and telecom is a plus
- ✓Bachelor's Degree or equivalent experience required.
Benefits
- ★Competitive pay and target bonus percentage
- ★Generous time off and parental and wellness leave
- ★Healthcare and retirement savings program
- ★Additional compensation and benefits including incentive programs, commissions, equity grants, and paid time off.
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